Most items are dispatched within 1-3 business days of the order being placed. Support will reach out if there are any delays regarding an order.

ARI500 is currently unable to accept returns. We offer store credit or exchange within 10 days of purchase. Please contact us at info@ari500 for any questions regarding returns.

Order cancellations are accepted on a case by case basis. In the event your request to cancel is accepted, a 10% restocking fee will be deducted from the total purchase amount.

If any piece of your bag is proven to be faulty and/or damaged at no fault to the customer, ARI500 can facilitate a return for repair. Please email photos of your bag to info@ari500.com and add "Repair" in your subject line.